taya99 Privacy Policy — How Your Personal Data Is Handled on Our Philippines Platform

The personal data we hold is used exclusively to operate and improve the taya99 platform for members across the Philippines. Specifically, we use your information to manage your account and authenticate your identity at login, to process deposits and withdrawals in Philippine pesos through your chosen payment channel, and to communicate with you about your account status, transaction confirmations, and platform updates. We may also use aggregated, anonymised data to analyse platform performance and improve the overall member experience — this analysis does not identify individual users. Where you have opted in to receivepromotional communications, we may send you information about relevant offers available on the Promotion page. You can withdraw this consent at any time by contacting our support team, and your account will continue to function normally after doing so.

taya99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions on our behalf, or technology partners who support platform infrastructure. These providers are contractually required to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards. We may also disclose information where required by applicable Philippine law, a valid court order, or a regulatory authority with jurisdiction over our operations. In all cases, we share only the minimum information necessary to fulfil the relevant obligation, and we do not permit third-party providers to use your data for any purpose beyond the service they are providing to taya99.

We apply industry-standard technical and organisational measures to protect the personal information of all taya99 members in the Philippines from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls that limit who within our organisation can view member data, and regular reviews of our security practices to address emerging risks. Your account is protected by the password you set at registration — we strongly recommend using a unique, strong password and not sharing it with anyone. taya99 staff will never ask you for your password through any communication channel. While we take all reasonable steps to secure your data, no online platform can guarantee absolute security, and members are encouraged to take their own precautions such as logging out after each session, particularly when using shared or public devices.

taya99 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under applicable Philippine law. Transaction records and account activity logs may be retained for a longer period where required for financial compliance, dispute resolution, or fraud prevention purposes. When data is no longer needed for any of these purposes, we take steps to securely delete or anonymise it so that it can no longer be linked to you as an individual. If you request the closure of your account, we will process your request in accordance with our standard procedures and applicable data retention requirements — some records may need to be kept for a defined period even after account closure. Members who have questions about specific retention periods for their data are welcome to contact our support team for clarification.

As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. These include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to certain types of processing and, in some circumstances, to request that your data be deleted where it is no longer necessary for the purposes for which it was collected. To exercise any of these rights, please contact our support team using the details available on this site — we will respond to your request within a reasonable timeframe and in accordance with our obligations under Philippine data privacy legislation. We will not discriminate against any member for exercising their data privacy rights.

taya99 uses cookies and similar technologies to support the operation of the platform, maintain your session while you are logged in, and remember your preferences between visits. These technologies help us ensure the platform functions correctly across different devices and browsers commonly used by members in the Philippines. We may also use analytics tools that collect anonymised data about how members navigate the platform, which helps us identify areas for improvement and optimise the overall experience. We do not use tracking technologies to build profiles for sale to third-party advertisers. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some parts of the taya99 platform. By continuing to use the platform after being informed of our cookie practices, you consent to their use as described in this Privacy Policy.